March 2011
5 posts
ReTweets & @-Mention Activities
Starting 3/18/11, you will be able to earn points for retweeting a Bamboozle status on Twitter. You will NOT earn points for retweeting prior to this date.
You can also earn points for shouting Bamboozle out with an @-mention on Twitter. Points are limited to 2 posts per day.
*NOTE: At this time, you can not...
Emailing Customer Service
When you email customer service, PLEASE include the email address and user name linked to your BoozleTwist account. That’s the only way we can access your account and address any issue you may be having concerning points, rewards, etc. Thank you.
FAQ
Ok BoozleTwisters.. in an attempt to answer your questions, we’ve created this FAQ blog. Please take a moment to review the following topics and feel free to comment on anything that is still unclear.
We’ll be adding topics frequently so please check back from time to time if you have any further questions. We’re here for you and will do our best to answer everyone’s emails as soon as possible....
Check-In to a Venue
You may have noticed that we added a new activity: “Check-In to a Venue” When Bamboozle related events are promoted via BoozleTwist, you will earn you points for attending and checking-in via Foursquare. Please make sure you sign up for the official BoozleTwist mailing list and follow Bamboozle on FB/Twitter so you know where and when the events are taking place!
Bamboozle Radio
We only award points to ACTIVE Bamboozle radio listeners. In order to prevent gaming, many of the activities and the amount of time in between each are capped to ensure your actions are authentic. Listening to a song or two won’t cut it :)
February 2011
12 posts
Viewing Photos
Please note that you will only earn points for viewing photos on TheBamboozle.com ONCE every 7 days.
Rewards
If you redeemed your hard-earned points for a reward, congratulations! When you complete the check-out, we automatically receive an email. Sorry if it takes us a couple days to confirm your redemption, but we need to validate your points and make sure you didn’t CHEAT! We WILL respond to EVERY reward redemption email. More rewards will be announced every couple of weeks. All rewards are REDEEMED...
Connecting to Facebook
In order to connect BoozleTwist to your Facebook account, go to ‘My Info’ - ‘Social Networking Options’ here: http://boozletwist.crowdtwist.com/my-info/3 Once you are correctly connected, the screen will be updated and say, ‘You’re now connected and earned 500 points.’ NOTE: Sometimes, Facebook connect is DOWN. We can’t do anything about this. If this is the case, come back at a later time and...
General Feedback/Questions
We’d love to hear about your experience with BoozleTwist. We built this platform for YOU, the fans, so your opinion counts here. Tell us which activities and rewards are most appealing to you, and remember, if you’re not completely satisfied with your BoozleTwist experience, please email customer-support@crowdtwist.com and provide us with a detailed explanation so we can immediately address your...
Cheating
Progress on BoozleTwist is closely monitored and suspicious activity is easily detected; cheating will not be tolerated. Beating the system by creating a workaround, writing a script or creating multiple BoozleTwist accounts to earn points for friend referrals is not allowed. In order to ensure a fun and fair experience for everyone, any accounts suspected of cheating will lead to forfeiture of...
Points Issues
If you have points issues, please email here: customer-support@crowdtwist.com We WILL respond to every email. It may take us up to one week to get back to you, but we value the hard work you are doing to earn points, and we will get back to you. We’ll do our best to get to the bottom of your issue.
Deleting Your Account
We’re sorry you’re considering leaving us, but if you do want to delete your BoozleTwist account for any reason, send an email to customer-support@crowdtwist.com with “Delete My Account” in the subject line.
Provide us with your full name, user name and the email address associated with your account. Please note that you will lose all of your points. If you decide to sign up again, you...
Inviting Friends
Once you’ve signed up for BoozleTwist, you can INVITE your friends to join by going to ‘My Info’ - ‘Add & Invite Friends’ here: http://boozletwist.crowdtwist.com/my-info/3
Please note: You ONLY receive points when the people you invite JOIN BOOZLETWIST!! Unfortunately, we used to reward 1,000 points for each friend you have signed-up, but TOO MANY PEOPLE CHEATED the system – now you only...
Submitting Bamboozle Tickets
Don’t worry if you purchased tickets to the Bamboozle Festival prior to the launch of BoozleTwist – you can still get points by submitting your ticket purchase confirmation email to us. Simply copy and paste the entire email into our “Submit Your Receipt” tool: http://boozletwist.crowdtwist.com/submit-receipt
Please note that you can only earn 5,000 points per TICKET you purchase, not how many...
Emails
If you want to be first to hear about new rewards, activities, and official announcements, we highly recommend you sign up for the BoozleTwist email list: http://boozletwist.crowdtwist.com/my-info/1
It’s the most direct way to communicate with our fan club members and you even earn points for reading each email we send out!
If you don’t happen to receive your points, please make sure you are...
Connecting to Myspace
In order to connect BoozleTwist to your Myspace account, go to ‘My Info’ - ‘Social Networking Options’ here: http://boozletwist.crowdtwist.com/my-info/3 Once you are correctly connected, the screen will be updated and say, ‘You’re now connected and earned 500 points.’ NOTE: Sometimes, MySpace connect is DOWN. We can’t do anything about this. If this is the case, come back at a later time and...
Connecting to Twitter
In order to connect BoozleTwist to your Twitter account, go to ‘My Info’ - ‘Social Networking Options’ here: http://boozletwist.crowdtwist.com/my-info/3 Once you are correctly connected, the screen will be updated and say, ‘You’re now connected and earned 500 points.’ NOTE: Sometimes, Twitter connect is DOWN. We can’t do anything about this. If this is the case, come back at a later time and...
