BoozleTwist FAQ

Mar 18

ReTweets & @-Mention Activities

Starting 3/18/11, you will be able to earn points for retweeting a Bamboozle status on Twitter. You will NOT earn points for retweeting prior to this date

You can also earn points for shouting Bamboozle out with an @-mention on Twitter. Points are limited to 2 posts per day.

*NOTE: At this time, you can not earn points if your Twitter account is private. We apologize for the inconvenience. 

Mar 11

Emailing Customer Service

When you email customer service, PLEASE include the email address and user name linked to your BoozleTwist account. That’s the only way we can access your account and address any issue you may be having concerning points, rewards, etc. Thank you.

Mar 03

FAQ

Ok BoozleTwisters.. in an attempt to answer your questions, we’ve created this FAQ blog. Please take a moment to review the following topics and feel free to comment on anything that is still unclear.

We’ll be adding topics frequently so please check back from time to time if you have any further questions. We’re here for you and will do our best to answer everyone’s emails as soon as possible. We appreciate your patience!

-BoozleTwist team

Check-In to a Venue

You may have noticed that we added a new activity: “Check-In to a Venue” When Bamboozle related events are promoted via BoozleTwist, you will earn you points for attending and checking-in via Foursquare. Please make sure you sign up for the official BoozleTwist mailing list and follow Bamboozle on FB/Twitter so you know where and when the events are taking place!

Bamboozle Radio

We only award points to ACTIVE Bamboozle radio listeners. In order to prevent gaming, many of the activities and the amount of time in between each are capped to ensure your actions are authentic. Listening to a song or two won’t cut it :)

Feb 15

Viewing Photos

Please note that you will only earn points for viewing photos on TheBamboozle.com ONCE every 7 days.

Feb 09

Rewards

If you redeemed your hard-earned points for a reward, congratulations! When you complete the check-out, we automatically receive an email.  Sorry if it takes us a couple days to confirm your redemption, but we need to validate your points and make sure you didn’t CHEAT! We WILL respond to EVERY reward redemption email.

More rewards will be announced every couple of weeks.

All rewards are REDEEMED AT THE BAMBOOZLE FESTIVAL.  You need a ticket to the festival to gain access to the BoozleTwist Rewards Booth.

Please note that each reward you redeem is only for YOU. If you want to bring a friend to a meet & greet, for example, you will have to up your quantity to 2 when you check out and redeem double the amount of points! You can not transfer your prize or your points to anyone else.

If a rewards category is showing up empty, that means the prizes have been SOLD OUT.

Also, all autographed rewards are pre-signed. You will NOT meet the bands when you pick up your poster, t-shirt, etc.

REWARDS & POINTS ARE NON-TRANSFERRABLE AND CAN NOT BE SOLD TO OTHER CLUB MEMBERS.

Feb 07

Connecting to Facebook

In order to connect BoozleTwist to your Facebook account, go to ‘My Info’ - ‘Social Networking Options’ here: http://boozletwist.crowdtwist.com/my-info/3

Once you are correctly connected, the screen will be updated and say, ‘You’re now connected and earned 500 points.’

NOTE: Sometimes, Facebook connect is DOWN.  We can’t do anything about this.  If this is the case, come back at a later time and date.  You WILL not get any points until you connect.

You’ll also earn points for liking Bamboozle on Facebook. In order to connect your accounts, please go to Twitter and follow The Bamboozle here: www.facebook.com/TheBamboozle

Your points will be credited as “First Month Facebook Friendship.”

If you sign up for BoozleTwist using a shared computer, it may automatically connect you to the Facebook account of the last person who used Facebook. We know this is annoying and we’re looking into updating this process, so for now please make sure you log into Facebook first before connecting BoozleTwist to your account.

General Feedback/Questions

We’d love to hear about your experience with BoozleTwist. We built this platform for YOU, the fans, so your opinion counts here.  Tell us which activities and rewards are most appealing to you, and remember, if you’re not completely satisfied with your BoozleTwist experience, please email customer-support@crowdtwist.com and provide us with a detailed explanation so we can immediately address your concerns.

Please send us all your questions.  The majority of questions will fall into different categories.  We will provide answers to any general questions here.  We’ll continue to add to this section once a week for the entire program.

Cheating

Progress on BoozleTwist is closely monitored and suspicious activity is easily detected; cheating will not be tolerated.  Beating the system by creating a workaround, writing a script or creating multiple BoozleTwist accounts to earn points for friend referrals is not allowed. In order to ensure a fun and fair experience for everyone, any accounts suspected of cheating will lead to forfeiture of acquired points and possible suspension.